Posted: 02/22/20242024-02-222024-04-26Employment Type:ContractJob Category:MarketingJob Number: 612069Is job remote?: YesCountry: United States
Job Description
Advertising Operations Specialist
Global Product Services (GPS) mission is to significantly enhance our most important customer’s experience by effectively resolving (technical) issues, proactively preventing future problems, and inspiring teams to create valuable, high quality products.
This position will partner with internal team members (program managers), providing operational execution support to help project manage test campaigns (alpha/beta) for managed and unmanaged advertisers - maintaining quality and efficiency throughout the end-to-end testing process. The ideal candidate will have a strong background in advertising effectiveness and project management, along with a natural curiosity to understand how things work. They should be passionate about Facebook, analytically minded, a great communicator, and able to partner with other XFN teams.
Pay Rate: Up to $27/hr depending on experience
Responsibilities
Own testing operational execution in coordination with internal teams supporting workflows such as, recruitment outreach, campaign QA, and performance tracking across multiple projects.
Monitor and troubleshoot progress and performance of test campaigns to ensure overall program quality and consistency
Triage incoming requests, utilizing technology, superior customer service and judgment - Responding within a timely manner and working 1:1 in real time
Gather learnings and insights for: 1) internal teams to help Facebook further develop and evolve our products, and 2) our advertising partners to help them achieve their marketing objectives
Actively participate, collaborate, and add value to weekly training and operational meetings - quickly implement new practices
Identify tool and process efficiency gains with analytical perspective
Skills and Experience:
Bachelors Degree
2+ years experience directly managing Facebook paid advertising campaigns and thorough understanding of major success metrics
2+ years experience managing client - facing communication concerning Facebook Ads Manager/ campaign set-up per internal direction
Detail-oriented, computer literate and tech savvy with proficiency in working with multiple desktop applications and ability to quickly learn in-house software
Experience in working on research studies (A/B tests, surveys, interviews)
Ability to remain cool under pressure and effectively multi-task maintaining an exceptional level of quality
Proven ability to manage multiple projects and work in a high-performance team environment
Previous tech experience a plus
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the recruiter to ensure it’s from @planetinteractive.com - and not a domain with an alternative extension like .net, .org or .jobs. Candidate safety is a top priority at Planet Interactive.
Planet Interactive and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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