Posted: 02/21/20242024-02-212024-03-24Employment Type:ContractJob Category:MarketingJob Number: 613034Is job remote?: YesCountry: United States
Job Description
Advertising Operations Specialist
Pay Rate: Up to $27/hr depending on experience Duration: ~ 12 Months and 40 hours per week Location: 100% Remote (Austin based candidates as occasional meeting could be required)
This Advertising Operations Specialist will be providing operational execution support to help project manage advertisement requests for the company's managed and unmanaged advertisers. The Advertising Operations Specialist will be responsible for recruiting research participants for user experience studies and guiding them through the process.
The ideal candidate will have a strong background in digital advertising effectiveness and project management, along with a natural curiosity to understand how things work. They should be analytical, a great communicator, and able to partner with other internal teams.
Own immersion operational execution in coordination with internal teams supporting workflows such as, email outreach, scheduling, and performance tracking across multiple projects.
Monitor and troubleshoot progress and performance of immersions to ensure overall program quality and consistency
Triage incoming requests, utilizing technology, superior customer service and judgment -
Responding to inquiries and requests within a timely manner and working 1:1 in real time.
Gather learnings and insights for: 1) internal teams to help brand further develop and evolve their products, and 2) advertising partners to help them achieve their marketing objectives.
Actively participate, collaborate, and add value to weekly training and operational meetings.
Implement new practices quickly.
Identify tool and process efficiency gains with an analytical perspective.
Advertising Operations Specialist Skills and Experience:
2+ years of experience within the digital advertising ecosystem and a thorough understanding of major success metrics.
Experience working with Ads Manager
2+ years experience managing clients
Experience with Salesforce, including SFMC Email Studio to make HTML changes as it is critical for participant outreach.
Detail-oriented, computer literate and tech savvy with proficiency in working with multiple desktop applications and ability to quickly learn in-house software.
Experience in working on research studies (inbound feedback, A/B tests, surveys, interviews)
Ability to remain cool under pressure and effectively multi-task maintaining an exceptional level of quality.
Proven ability to manage multiple projects and work in a high-performance team environment.
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the recruiter to ensure it’s from @planetinteractive.com - and not a domain with an alternative extension like .net, .org or .jobs. Candidate safety is a top priority at Planet Interactive.
Planet Interactive and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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