Posted: 03/17/20252025-03-172025-04-24Employment Type:ContractJob Category:MarketingJob Number: 631147Is job remote?: YesCountry: United States
Job Description
CRM/ Automation Manager
Location: Remote but must be local to Culver City, CA; ability to work hybrid preferred Duration: 12 months; potential to extend Pay: up to $92/hour, DOE
Planet Interactive is looking for a CRM/ Automation Manager to join our well-known Fortune 500 client on a 12 month contract. This role will be 40 hours per week and is remote but must be local to Culver City, CA (hybrid preferred).
Responsibilities:
Responsible for building solutions using a Workflow design CRM tool.
Build marketing campaigns integrated with multiple data streams to enable on device communications to our customers.
Work with Product teams to get new features implemented.
Work cross-functionally to convey user flows, ideas, and potential solutions for the CRM workflows.
Develop documentation, customer journey lifecycles, and submit localization requests.
Manage multiple build projects, meetings, and priorities simultaneously.
Effectively collaborate and communicate with UAT teams, to deliver a high quality product to the customer.
Collaborate with cross-functional teams, including Strategy, Product, Analytics, and Engineering.
Gather briefs and provide estimates back to the internal teams on new builds within the CRM tool for new workflow designs or customer journeys.
Flexibility to adapt to new technologies and changing business requirements.
Qualifications:
Bachelors in Marketing, Business, or Engineering and 5+ years experience working within CRM, product, IT teams.
3+ years of experience with crafting solutions based on business requirements.
Approach problems with creativity, thinking outside the box to find innovative solutions.
Experience with Workflow development or design tools to create functional designs.
Experience creating marketing campaigns using CRM tool like Salesforce highly preferred.
Ability to understand the business and strategy requirements and tailor solutions for the same.
Experience and good understanding of JavaScript and ability do minor updates when needed.
Good problem solving skills with ability to analyze complex technical problems and provide solutions.
Ability to convey technical information to non-technical stakeholders.
Proactively provide status update to the stake holders.
Self learner with a willingness to learn and adapt.
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the recruiter to ensure it’s from @planetinteractive.com - and not a domain with an alternative extension like .net, .org or .jobs. Candidate safety is a top priority at Planet Interactive.
Planet Interactive and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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