Posted: 05/02/20242024-05-022024-06-02Employment Type:ContractJob Category:Content & CopywritingJob Number: 615216Is job remote?: NoCountry: United States
Job Description
Content Manager Location: Cupertino, CA Schedule: Onsite Tues/Wed/Thurs Pay: $80 to $84.50/hour DOE Benefits: Health, Dental, Vision and more
Planet Interactive is looking for a Content Manager to join our well known Fortune 500 client on a 12-month contract. This role does require a hybrid work schedule with Tuesday, Wednesday, and Thursday onsite in their Cupertino office.
In this Content Manager role, you’ll work on two new internal platforms as well as work with SMEs and editors to help oversee content change requests, prioritize them, and manage their workflow. You’ll be an adept project manager and communicate effectively with key stakeholders and global business partners. You can see the big picture but will have a keen eye for detail, a knack for collaboration, and passion for content integrity, user experience and the ability to work within a CMS.
You will also help identify and drive content improvements and a better user experience, connecting the dots between platforms and other content. You will help write, rewrite, and edit content on both platforms, applying style and tone guidelines. The two main areas of focus will be supporting ‘external’ content on ServiceNow, an employee/customer support platform; and supporting the implementation of Workday and specifically looking at the platform’s instructional content (explanatory text, in-platform guides and help text, etc), and working closely with SMEs.
Content Manager Qualifications
5+ years of project management experience and managing content for high traffic websites or platforms
Experience with content management systems required
Experience with task management/ticketing system required
Proficient in writing clear and direct copy (UX writing experience a plus)
Experience editing content and implementing style guidelines
Organized, articulate, and detail-oriented
Comfortable with ambiguity; has a flexible approach to process changes
Experience working with Workday or ServiceNow a plus
Content Manager Responsibilities
Work with project SMEs and platform owners to help support the best possible user experience, making sure the platform has the right content in the right places.
Work with subject matter experts to develop and update content, articulating key messages in a way users will understand and that is consistent with content style guidelines.
Manage content change requests and content workflow.
Manage the intake and prioritization of content change requests via ticket tracking systems
Work with SMEs, editors, and other groups as necessary (Privacy, Legal) to manage content reviews.
Carefully track, prioritize and escalate tickets as needed.
Lead QA sessions and participate in other team meetings as necessary.
Implements effective processes for content development and quality assurance.
Education
Bachelor’s degree in relevant field.
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the recruiter to ensure it’s from @planetinteractive.com - and not a domain with an alternative extension like .net, .org or .jobs. Candidate safety is a top priority at Planet Interactive.
Planet Interactive and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
There are currently no related jobs. Please sign up for Job Alerts.
Loading...
Login to save this search and get notified of similar positions.
About Cupertino, CA
Ready to kickstart your career in the vibrant city of Cupertino, California? This bustling tech hub, situated in the heart of Silicon Valley, offers unparalleled growth opportunities and a dynamic work environment. Home to tech giants like Apple Inc., this area boasts a unique blend of innovation, culture, and charm. Explore job opportunities near iconic landmarks like the Apple Park Visitor Center, indulge in the diverse cuisine of the local restaurants, and catch a show at The Flint Center for the Performing Arts. With proximity to picturesque parks like Memorial Park and Rancho San Antonio Preserve, Cupertino is the perfect place to balance work and leisure. Discover your next career move in this thriving community today!
Are you sure you want to apply for this job?
Please take a moment to verify your personal information and resume are up-to-date before you apply.