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Content Workflow Specialist

Mettawa, IL 60045

Posted: 03/12/2025 Employment Type: Contract Job Category: Marketing Job Number: 630710 Is job remote?: No Country: United States

Job Description

Planet Interactive is seeking a Content Workflow Specialist to join one of our well-known global pharmaceutical clients.

Pay: $50-$53/hr depending on experience 
Location: Hybrid (3 days on-site) in Mettawa, IL

Content Workflow Specialist Responsibilities:
  • Collaborate with cross-functional teams to understand business requirements, channel build workflows and identify opportunities for workflow optimization and system enhancements.
  • Collaborate with cross-functional teams to understand business requirements and identify opportunities for measurements and dashboards supporting various tasks and projects.
  • Design, build, and optimize project templates, workflows, reports, and dashboards to meet organizational needs.
  • Work with IT and external vendors to integrate with other business systems and platforms.
  • Act as a liaison between technical teams and end-users to ensure alignment on platform enhancements and updates.
  • Provide training sessions, documentation, and support to users to ensure effective utilization of the tools.
  • Act as the primary point of contact for user inquiries, troubleshooting issues, and resolving access or workflow challenges.
Content Workflow Specialist Key Leadership Competencies:
  • Positive “all for one” approach to team deliverables and priorities.
  • Builds strong relationships to enable higher performance.
  • Learns, fast, grasps the “essence” and can change course quickly where indicated.
  • Raises the bar and is never satisfied with the status quo.
  • Creates a learning environment and open to suggestions.
  • Embraces the ideas of others, nurtures innovation and manages innovation to reality.

Content Workflow Specialist Qualifications:
  • Bachelor’s degree in business administration, Supply Chain, Manufacturing, or related field.
  • 3+ years of relevant end-to-end marketing content creation, measurement, and dashboarding.
  • Understanding and/or strong learning agility for Pharma content supply chain processes, Material Review processes, content inventory management, and production planning.
  • Proficiency in Adobe Workfront, including system configuration, reporting, and workflow design.
  • Proficiency in Smartsheet, including system configuration, reporting and workflow design.
  • Power BI proficiency preferred.
  • Proficiency in Veeva PromoMats, including system configuration, reporting, and workflow design.
  • Ability to think strategically with a strong ability to execute and exceed stakeholder expectations and project goals.
  • Ability to manage multiple projects simultaneously in a fast-paced, dynamic environment.
  • Strong client service and project management skills; in particular, must have the ability to communicate with both business and technical individuals effectively.
  • Have strong attention to detail and exceptional written, verbal, and interpersonal communication skills, with the ability to train and support users at all levels (written and oral).
  • Experience in Pharma preferred but not required.
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About Mettawa, IL

Discover exciting job opportunities in the vibrant area around Mettawa, Illinois! Nestled in Lake County and in close proximity to the bustling metropolis of Chicago, Mettawa offers a unique blend of suburban charm and urban convenience. With a thriving economy, proximity to Lake Michigan for weekend getaways, and attractions like the Chicago Botanic Garden and the Ravinia Festival, Mettawa provides unparalleled growth potential and a high quality of life. Explore our job listings today and consider building your career in this enchanting region filled with beautiful parks, charming art galleries, diverse dining options, and easy access to world-class entertainment. Join us in experiencing the best that the Land of Lincoln has to offer!