Posted: 02/05/20242024-02-052024-03-14Employment Type:ContractJob Category:MarketingJob Number: 612482Is job remote?: NoCountry: United States
Job Description
Customer Marketing Specialist
Location: Atlanta GA, Weston FL or Lowell MA
Pay Rate: Up to $30/hr DOE
JOB DESCRIPTION The ideal candidate is a passionate customer advocate who works collaboratively with others to effectively manage the content planning process and ensure the creation and publication of a wide range of customer-focused information via a variety of channels. The role involves developing or updating the following: email communications, blog posts, Community posts, etc. You’ll work closely with various groups, including product, professional services, and support personnel to develop, leverage, and refine customer materials.
Core Responsibilities:
Write original content and edit or update existing content to target different customer personas
Create communications, articles, blogs, and podcasts tailored toward subjects and topics relevant and impactful to customers
Collaborate with internal and external subject matter experts, professional services, support personnel, and customer success to produce content
Work collaboratively with marketing programs team to leverage content assets to drive engagement through various marketing channels
Craft critical communication messages with fast turnaround times
Requirements:
BA/BS in marketing, English or related field required
2+ years of B2B/B2C customer marketing or marketing communication experience
Excellent writing and communication skills
Demonstrated ability to multi-task and set and manage expectations
High attention to detail and focus on quality output
Self-starter with proven ability to deliver results
Broad technology awareness balanced with an intellectual curiosity for new concepts
Ability to provide a strong, diverse portfolio of writing and PowerPoint samples
Experience in using social media platforms
Experience with Salesforce or other SaaS products
Experience with Microsoft Suite of products, including PowerPoint
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the recruiter to ensure it’s from @planetinteractive.com - and not a domain with an alternative extension like .net, .org or .jobs. Candidate safety is a top priority at Planet Interactive.
Planet Interactive and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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About Atlanta, GA
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