Posted: 02/08/20242024-02-082024-03-15Employment Type:ContractJob Category:MarketingJob Number: 612256Is job remote?: NoCountry: United States
Job Description
Marketing Operations Specialist
The Marketing Operations Specialist engages in constant analysis of business requirements in order to develop and improve the systems and processes that run the department. The Specialist has in-depth knowledge of the marketing services business architecture and keeps a network of contacts for inter-departmental coordination.
Location: Framingham, MA - Hybrid Pay rate: Up to $50/hr depending on experience
Major Areas of Responsibility
• Develops and coordinates digital asset management protocol with manager
• Collaborates with relevant business partners on the implementation of new business solutions
• Troubleshoots and performs testing on various Marketing Services tools such as SharePoint, Workfront (Workflow Management), and Media Beacon (Digital Asset Management)
• Examines current processes and technology and proposes innovative solutions to foster continuous improvement
• Creates process documents, video tutorials, and step-by-step instruction sheets while also engaging and coaching teams to ensure consistent processes are in place
• Supports roll outs of new features and upgrades of existing marketing solutions by conducting formal and informal interviews with various levels of associates to gather facts and details that will become business requirements
• Completes training plans independently and provides continuous education, support and feedback to business users
• Partners with manager on developing plans and strategies to fulfill the team’s business objectives
Minimum Requirements:
• Bachelors degree or equivalent work experience
?• 3+ years of experience as an operations specialist or in a similar role
• Self-motivated and proactive with ability to drive initiatives and deliver results independently.
• Can manage multiple tasks and deadlines effectively with a high level of autonomy and ownership over projects
• Ability to prioritize and multitask
• Proven excellence in documentation skills with a strong attention to detail
• Proficient with O365 (SharePoint, Outlook, Word, PowerPoint, Teams, OneNote)
• Familiarity with databases and reporting with PowerBI or other data visualization software
• Advanced expertise in Excel
• Prior experience with workflow and digital asset management solutions
• Strong communication, organizational, follow-up and problem-solving skills
• Demonstrated strong work ethic
• Able to collaborate effectively with team members and the technical community
• Able to partner and build relationships internally and externally
• Ability to analyze, identify gaps and improve operational processes
• Data visualization experience
• PowerBI, Tableau or clickview experience
• Understanding of data analytics and how to build it from the ground up
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the recruiter to ensure it’s from @planetinteractive.com - and not a domain with an alternative extension like .net, .org or .jobs. Candidate safety is a top priority at Planet Interactive.
Planet Interactive and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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About Framingham, MA
Ready for an exciting career in the vibrant community of Framingham, Massachusetts? Explore our job opportunities in this dynamic area that boasts rich history, stunning landscapes, and a thriving economy. Framingham is nestled in Middlesex County, just west of Boston, offering a perfect blend of urban conveniences and suburban charm. With landmarks like the Framingham History Center, amazing local cuisine ranging from classic New England fare to global flavors, and venues like the Amazing Things Arts Center and MetroWest Symphony Orchestra, Framingham is a hub of culture and creativity. Join the bustling job market, take advantage of top-notch education and healthcare facilities, and immerse yourself in the welcoming community spirit of Framingham. Let's kickstart your career journey together!
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