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Product Manager (Conversational AI)

Miami, FL 33131

Posted: 05/23/2024 Employment Type: Contract Job Category: Marketing Job Number: 618225 Is job remote?: Yes Country: United States

Job Description

Product Manager (Conversational AI)

Pay Rate:
Up to $84/hr depending on location and experience
Location: 100% Remote
Duration: ~ 9 Months

Our well-known Technology client is seeking an experienced Product Manager (Conversational AI & NLP) to support their Global People Operations Team. This role will be 40 hours a week, and for roughly 9 months. 

The Product Manager for this role must have experience within Conversational AI and prior experience with end-to-end delivery of an AI solution.

Product Manager Responsibilities:
  • Develop and translate high-level business requirements for Conversational AI product lifecycles for the HR group.
  • Research and share industry best practices and cutting edge approaches to elevating conversational AI beyond traditional “HR” practices.
  • Use NLP techniques to transform natural language data that feeds classification algorithms.
  • Contribute to requirements gathering, user stories, estimates, and product roadmapping.
  • Collaborate with engineers and applied research scientists to deliver efficient algorithms and robust systems that scale to support global employees.
  • Understand how data from API calls, databases, and other technologies fit into design, and collaborate with developers on implementing solutions.
  • Develop the technical direction for conversational assistants for the HR group.
  • Create and refine thorough, accurate flow diagrams and other related documentation to communicate the behavior of a complete conversational system.
  • On an as needed basis, design and lead different types of testing (A/B, focus groups, usability testing, QA), synthesize results, and iterate based on results to ensure customer-centric and highly usable products.
  • Contribute to the development of proof of concepts and/or pilots while working with XFN partners.

Product Manager Required Qualifications:
  • 3+ years of experience solving problems with Conversational AI in an academic or professional setting.
  • 5+ years' experience working in product management.
  • Bachelor's degree.
  • A product portfolio that has driven results within the Conversational AI space.
  • An ability to create and evolve concepts in a collaborative environment through team and stakeholder reviews.
  • A knowledge of design principles, standards and UX best practices.
Product Manager Preferred Qualifications:
  • Master's Degree in Computer Science, Computational Linguistics, Engineering, Informatics, or equivalent experience
  • Experience delivering detailed copy decks, including edge cases, versioning and metadata.
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