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Program Manager

Los Angeles, CA 90066

Posted: 03/22/2024 Employment Type: Contract Job Category: Account & Project Management Job Number: 615014 Is job remote?: Yes Country: United States

Job Description

Program Manager (Compliance)

Pay Rate:
Up to $60/hr depending on experience
Location: 100% remote - EST time zone preferred but will also accept PST time zone
Duration: ~ 1 Year

Our well-known Technology client is looking for a Program Manager to join their team. This is a 12 month, 40 hour a week contract that has the potential to extend. The Program Manager (i.e. Compliance Support Lead) is responsible for managing strategy, direction, coordination and execution of a pilot program aimed to provide compliance support to strategic partners, specifically focused on integrity and privacy. 

Program Manager Responsibilities:
  • Support various projects and programs aimed at improving operations and understanding of compliance requirements for third parties.
  • Review assigned client/ partner list with upcoming regulatory requirements.
  • Schedule meetings and calls with partners regarding the pilot program and compliance.
  • Prepare partner facing documentation in addition to presentations.
  • Interface with third parties and key strategic partners on a frequent basis.
  • Provide 1:1 support on important compliance requirements.
  • Understand the various gaps and support in determining solutions, guiding decision making conversations and then leading implementation of the decided best solution.
  • Coordinate deadlines on all deliverables and schedules.
  • Take notes in meetings and provide updates on the roadmaps accordingly.
  • Monitor deadlines and progress against those deadlines.
  • Work with the various teams, compliance groups, and partners in responding to client escalations by conducting and presenting research.
  • Attend all staff meetings pertaining to project and lead meeting agenda/ follow-ups.
  • Send recaps and updates to key stakeholders to update progress on pilot.
  • Collaborate with various stakeholders - policy, legal, product, engineering, data science, dev ops - providing solutions and ways to improve the operations and delivery of the compliance requirements to the partners.
  • Lead meetings with key strategic partners and troubleshoot any issues.

Program Manager Skills:
  • Bachelor's degree in a technical, liberal arts or business-related field.
  • Experience managing high visibility partnerships that are complex and rewarding.
  • Experience in technology industry is preferred.
  • Previous program management, customer service experience or operations experience.
  • Management of complex, high visibility relationships with third parties.
  • Skilled with developing client communication and presentations.
  • Microsoft Office, Asana and Google Suite.
  • Any previous experience working in the field of integrity or compliance would be helpful in this role.
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