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Social Listening and Analytics Manager

Bolingbrook, IL 60440

Posted: 09/26/2024 Employment Type: Contract Job Category: Marketing Job Number: 623366 Is job remote?: Yes Country: United States

Job Description


Social Listening and Analytics Manager

Duration:
 5 Months
Location: Remote OR Hybrid (Bolingbrook, IL)
Pay: up to $37.50 an hour/ DOE

Our client in the Beauty and Retail space has a need for a Social Listening and Analytics Manager that would work within their Marketing team! This role will be for roughly 5 months, 40 hours a week and is open to a candidate being fully remote and working CST hours or in a hybrid capacity with 6 days a week onsite at their headquarters.

Social Listening and Analytics Manager Responsibilities:
  • Be active throughout the real-time social monitoring, listening, measurement, and research.
  • Leverage data and insights to show the impact and reach of social channels.
  • Create and streamline internal social reporting to benchmark performance for the channels against core KPIs, milestones, and strategic goals.
  • Handle community conversation audits to find key themes, audience sentiment, share of voice, customer interactions, trends, and content creation ideas.
  • Create and run reporting that tracks conversations.
  • Support ongoing social listening requests.
  • Work to help refine community management beyond just standard customer service needs.
  • Pull and analyze campaign conversation reports through Sprinklr, Unmetric, Rival IQ, and social analytics.
  • Develop benchmark reporting and provide recaps/ insights to team and stakeholders.
  • Partner with outside agencies to have an input into the trend and behavior reporting.
  • Work cross-functionally to develop surveys, audience segmentation, and other research initiatives.
Social Listening and Analytics Manager Requirements:
  • 5+ years work experience-- social listening and analytics experience.
  • Bachelors Degree is required.
  • Experience with social listening platforms, publishing platforms, and social channel analytics.
  • Proficient with Microsoft Office and Excel.
  • Previous experience in the CPG, Beauty, Retail space is ideal.
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About Bolingbrook, IL

Ready to take the next step in your career? Explore job opportunities around Bolingbrook, Illinois, and discover the abundant opportunities for personal and professional growth in this vibrant area. Bolingbrook, located in the picturesque state of Illinois, boasts a diverse culture, exceptional dining options, and proximity to renowned attractions like the Bolingbrook Golf Club and the beautiful Hidden Lakes Historic Trout Farm. With easy access to Chicago attractions, world-class art galleries, theaters, and professional sports teams like the Chicago Bulls, there's no shortage of entertainment to enjoy outside of work. Start your job search here and embark on an exciting new chapter in Bolingbrook, where career success meets undeniable charm.